Lucinda Coleman

“From the outset, it was clear that Luci combined technical expertise with exceptional client care. She was approachable, communicative and tenacious throughout, always bringing clarity and direction when challenges arose. Her ability to adapt her approach to different stakeholders and maintain momentum under pressure was invaluable. In my view, she was a key factor in helping deliver the best possible outcome for everyone involved. She was a pleasure to work with, and I would recommend her without hesitation.” Tim Smedley, Risk Manager Corporate, Bibby Financial Services

“Lucinda demonstrated exceptional professionalism, integrity and, above all, an honourable approach throughout a highly complex case spanning several years. From the outset, it never felt like competing interests were at play; instead, her focus was on achieving the best possible outcome for the victims and creditors. She fostered an open and collaborative working relationship, communicated clearly throughout, and took the time to explain complex insolvency matters in a way that enabled us to progress the case effectively. Her commitment to doing the right thing, combined with her technical expertise and willingness to work together towards a common goal, made her an invaluable partner, and I would have no hesitation in recommending both Lucinda and PKF Francis Clark.” Paul Manifield, Police Staff Investigator, Devon and Cornwall Police Complex Fraud Team

“I approached Lucinda at an extremely difficult point for both me and the business. My business had completed a management buyout but subsequent trading performance and cash generation made the remaining deferred consideration unsustainable. The issue involved a complex group structure, significant intercompany balances, secured vendor debt, potential insolvency considerations and very important personal responsibilities for me as the owner and director. Lucinda understood the situation remarkably quickly. One of her greatest strengths was her ability to take a technically complex and potentially overwhelming position and explain it in clear, practical language. She was direct about the seriousness of the situation and my responsibilities as a director, but she was never alarmist. Her advice always remained focused on protecting the underlying business, its employees and creditors, while also giving us the best possible opportunity to reach a consensual solution with key stakeholders. What particularly impressed me was the balance she achieved between technical restructuring advice and commercial reality. She understood that key stakeholders were people with whom I had a longstanding and positive relationship, and that an unnecessarily aggressive approach could have damaged the prospect of a negotiated outcome. At the same time, she ensured that I clearly understood the risks and that the decisions being taken were properly supported by evidence and professional advice. The report produced by Lucinda and her team became the foundation for the subsequent negotiations. It clearly distinguished between a viable underlying trading business and a funding structure that the business could no longer support. That distinction was vital, both in helping me understand the position and in communicating it to key stakeholders including creditors, our solicitors, and the auditors. The eventual outcome was extremely significant and allowed me to preserve the business, protect employees and creditors, and secure its long-term future under existing ownership. Throughout the engagement, Lucinda was calm, approachable, responsive and completely professional. She gave me the confidence to deal with a highly stressful situation in a measured way and made sure I understood not only what action was recommended, but why it was necessary. I never felt that I was receiving a standard restructuring solution; the advice was clearly tailored to the business’s circumstances and the people involved. Based on my experience, I would have no hesitation in recommending Lucinda. Her technical ability, commercial judgement and personal approach were exceptional, and her work made a material difference to the business’s survival and future stability.” Managing Director

“Working with Lucinda and the team was a smooth experience from start to finish. From the moment Lucinda got in touch, the communication was excellent. The work itself was complex, but Lucinda quickly got to grips with the situation and found solutions. The report she produced was structured, clear, concise and genuinely credible, giving us the professional overview and options we needed. Her approach stood out: responsive, practical, and able to explain complicated issues in a way everyone could understand. I’d happily recommend Lucinda to others and would welcome working with her again in the future. ” Finance Consultant